Cookie Policy
To make full use of the website, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.Therefore if you block all cookies (including essential cookies) you may not be able to access all or parts of our website.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information.
However, if you’d prefer to restrict, block or delete cookies from pgl.co.uk, or any other website, you can use your browser to do this.
Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
Here’s a list of the main cookies we use, and what we use them for.
Strictly Necessary Cookies
These are cookies that are essential for the website to function.
They are used for things like allowing session information to follow the journey through the site – so your basket contents can be held for the duration of your visit or to enable you to log into secure areas of our website.
Functional Cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
Analytics or Performance Cookies
These cookies show us how you use the site and help us to improve features and performance
We use Google Analytics – these cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google has an opt out extension you can use.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
Marketing Cookies
These cookies show us how you found our website and which website you came from, the pages you have visited and the links that you followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. This helps us know which of our online marketing channels is most effective, and enables us to reward some external websites for directing you to us.
Google Adwords – these cookies provide a tracking service for ads from Google. Link to Google’s cookie policy here.
Google Analytics – some cookies are served from analytics to connect results from adwords back to our anonymised statistics.Link to Google’s cookie policy here.
Doubleclick (a Google company) – these cookies track actions on our site back to the source advertising activity, allowing us to see which channels work best for us.Link to Google’s cookie policy here.
Yahoo – these cookies provide a tracking service for ads from Yahoo. Information on opting out of Yahoo cookies here.
Facebook – these cookies provide a tracking service for ads from Facebook. More information on Facebook cookies here.
Third Party Cookies
Please note that the following third parties may also use cookies, over which we have no control. These cookies from third party websites are likely to be analytical cookies or performance cookies or targeting cookies, giving stats to the third party on usage of certain functions – such as when you click a button to ‘like’ something on social media
Facebook – these cookies give information to Facebook when you click on Facebook icons in our site.More information on Facebook cookies here.
Twitter – these cookies give information to Twitter when you click on Twitter icons in our site. More information on Twitter’s cookie policy.
Google Tag Manager – allows us functionality to add tags on our site.Link to Google’s cookie policy here.
Further information about cookies
If you’d like to learn more about cookies in general and how to manage them, have a look at aboutcookies.org (opens in a new window). If you’d like to opt out of cookies, please go to the Network Advertising Initiative (opens in a new window). Please note that we’re not responsible for the content of external websites.
