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Here To Support You

When we speak to teachers about planning a trip, we hear how important it is to make the whole process as simple and straight forward as possible.  We want to make it easy for you and your group to enjoy a memorable travel experience.

As part of our personal service for each customer, we give you a dedicated Tour Consultant and Tour Planner allowing us to provide the best quality customer service, ensuring you get the support you need from the initial enquiry right through to your return to school.

We have developed some fantastic planning tools that enable you to focus on the important job of teaching and take the hassle out of planning your trip.

In this area you will find information and resources designed to help with the planning and promotion of your trip, from information on risk assessments, and our Safety Management System to downloadable posters and presentations for use in your school. 

What You Say

 

Service was excellent. We had to change the group leader at the very last moment due to illness and this was dealt with extremely swiftly and efficiently. Made a bad situation much better! Really appreciate the help we were given.  Hellesdon High School

Have used EST numerous times and have always been pleased. Also, there have been times when I wanted to go somewhere, or to a particular hotel or visit which was not listed in your catalogue. This has been dealt with well.    Oldham Sixth Form College

I think the the service was amazing!!! Every time I rang there was always help and support at the end of the phone - truly excellent customer service. EST make planning a trip of a lifetime easy, fun and effective. Thank you!  The John Wallis Academy - Secondary

Overall excellent trip made easy by excellent customer service.Trip was easy to organise and staff at EST were fantastic.  Lymm High School

I was really happy with European Study Tours and in particular Sam who was my contact! Nothing was too much trouble.  UTC Warrington

I don't think there's anything else that anyone could have done. You are all more than accommodating :) Can't fault anything :) The company as a whole is excellent.  I have dealt with the same people 2 years in a row now and I'm already booking trip number 3 with you.  I can't fault the company or staff at all and Corrine and Sarah are brilliant!!!  Winstanley College​

All staff at EST have been warm, professional and very quick to respond to queries. When planning a school trip this is of vital importance and your staff continue to impress with their positivity and customer service. Banchory Academy

European Study Tours cover everything.  Our Lady Queen of Peace Catholic High School​

It is important to note that for teachers, school trips are very stressful although rewarding and beneficial to students and knowing that the EST team are on hand to support at all times and are meticulous during the planning stages is very comforting.  However the most important reason for my returning to EST each year is that the staff see their work not only as providing a service but also delivering the best quality experience for all clients.  Both Lynsey and Sarah, along with the rest of the team, are diligent, efficient and helpful staff who are also a pleasure to speak with and I can not thank them enough for their support throughout the visits. Churchill Community College​

You sent an advertisement to my school, as did other travel companies. EST provided the best information, most convenient booking etc and the best service so we went with you. The Bishops Blue Coat CE High School​

Always friendly and helpful- information is honest and informed.   Long Road Sixth Form College​

Stress free and flexible so nothing here thanks. Excellent service and communication throughout. Very accommodating staff- friendly and helpful. Knowledgeable and polite. Shrewsbury Colleges Group