We're a small team who deliver on big dreams.
We pride ourselves on providing a friendly, personal and professional level of service to ensure your tour is easy and effortless for you to lead. That's why our group leaders return to travel with us year after year; because of the exceptional level of service we offer them. Since September we've helped 119 groups get their tailor-made tour off the ground and as we're approaching half term, we thought it would be nice to share some of the lovely comments we've received from our group leaders so far!
See why you should book your tailor-made tour with European Study Tours!
Paul Phasey was amazing and extremely helpful prior to us leaving on the trip and sorting out issues during the trip - thank you!
The service was brilliant, the girls in the office went above and beyond to help me, especially as I kept messing up. I love the girls at European Study Tours, they are delightful, fun and just soooooo kind.
As ever, the service I received was excellent from both Angela and Paul and I will definitely use EST again for our 2016 visit. It's important to note that I don't bother shopping around - I only use EST and enjoy and appreciate the friendliness, helpfulness and patience from all of the staff who have helped over the years!
The hutongs were fantastic, especially the meal we had with the local family. Proper home style Chinese was very, very welcome after endless 'tourist' restaurants serving the kind of food you used to be served in the 70's in English Chinese restaurants. My kids hoovered that meal up! Angela and I have already discussed plans for 2017! I have been really happy with the level of service and would like to use you again.
We were required by our LA to use a company for insurance reasons, so the LOTC [Learning Outside the Classroom accreditation] was vital. EST understood our situation and were prepared to be flexible enough to make arrangements which did not match their usual products. The customer service was always very friendly, efficient and reliable.
I was very impressed by the support I got from Laura when stranded in Paris with my group of pupils for an extra night due to strikes at Calais; her concern for us, the speed with which she responded to my call and found us accommodation were all very impressive. You really felt supported and genuinely cared for. It is rare on those circumstances and I cannot praise enough Laura and her team for their help on this occasion. We are certainly booking future trips through EST rather than other providers as a result. Thank you
We hope we can make even more groups happy over the coming weeks!
Ready to start planning your own tailor-made tour? Click here to start your free quote!